mattress topper, the cloud feather and down

By: HotelHome Project Design Team on May 8th, 2017


What is “The Cloud” ™ Mattress Topper by HotelHome Australia?

Mattress Topper | The Cloud Mattress Topper | Halcyon Hotel | The Star | Hotel Bed | WaterProof Mattress Protector



By now many of Australia’s most discerning travellers and luxury Hotel guests have either experienced or heard of “The Cloud” ™ Mattress Topper.


“‘The Cloud”’™ is the genuine and original trademarked 5 star Mattress Topper by HotelHome Australia as sold to the world’s best Hotels, since 2007.

We have supplied “The Cloud”™ to many of the 5 Star Hotels and Boutique properties across Australia, New Zealand and the Pacific Islands; for example, the Star Entertainment Group (Jupiter’s Hotel & Casino, Treasury Hotel & Casino, and The Star), Accor, Hilton, the award winning luxurious Daylesford Lake House Hotel/Spa, Byron at Byron, Lilianfels, Alto Hotel on Bourke, Halcyon House Cabarita, Hadleys Orient just to name a few.


As a true Hotel product “‘The Cloud”’™ is far superior to any Bed Topper type of product that is sold in retail or online stores in this country.


When developing “‘The Cloud”’™ we designed this product purely for a commercial application, it is not just a bed topper that has been produced to meet a retail price point.


For a truly luxurious world class bed topper experience, there is no substitute for a quality product manufactured like "The Cloud" Platinum, with 40% down and 60% small soft feathers. This is the optimal percentage to ensure maximum softness from the down and also the maximum support required from the stronger and heavier feathers. This combination of 40% down and 60% soft feather does inflate the topper faster and it ensures optimal softness with support, thus giving the feeling of "sleeping on a cloud" because of the air pockets generated between the mattress and the body. Although this higher percentage of down is very light, the weight of this Cloud is still over 1800 grams per square metre (which is much heavier than most others). This is because HotelHome manufacture both Clouds with 6 cm internal walls to fit more feathers and down in each chamber.

"The Cloud" Platinum is acknowledged both in the industry and by discerning consumers, as a world class Hotel bed topper that has no equal in the Australian market.


HotelHome also designed “The Cloud” Gen II especially for 5 star Hotels. The Gen II has 10% down and 90% small soft feather in each individual chamber. Down does capture a larger quantity of air and more quickly than the small soft feather, so the Gen II has an increased quantity of small soft feather to trap the correct amount of air into each specially designed chamber. This creates the sensation of lying on a cloud. The extra quantity of small feather does add extra weight to the overall product, however the result is a magnificent soft feather down bed topper at a very competitive price. The weight of the "Cloud Gen II" is over 2000 grams per square metre, because of this higher percentage of small soft feather. The Gen II is now our most popular Mattress Topper as used by Luxury Hotels.


It is important to be aware that any moisture from excess sweat or accidents will always need to be removed from this natural feather/down product and obviously it should be avoided.


Although it is not a necessity for everybody, HotelHome highly recommends using the 5 Star Hot Wash Waterproof mattress protector (Laundry Safe) with The Cloud, to keep the product dry at all times. This special protector will not detract from the feeling of The Cloud< underneath.


“The Cloud” should be taken off and aired every 6 months or so for at least a few hours and then it will not require any cleaning. If The Cloud should become soiled, it must be cleaned only by a professional and reputable dry cleaner.


To optimise the performance of the topper, the down and small soft feathers are mixed in the individual chambers. Many of the retail Bed Topper products quote high percentages of down, however they are manufactured with the down in a separate thin top layer. Unlike the lighter weight retail toppers the ‘Cloud’ toppers do not require attaching to the bed. They are weighty products and will not scrunch up or move around on the bed. “‘The Cloud”’™ is a very large product because of the fill weight and it is similar in size to a small fridge.


Additional details for “‘The Cloud”’™

  • 5 star Hotel Luxury sleeping system
  • Internal baffles designed for weight distribution
  • Manufactured to the highest standard for supreme guest comfort and commercial Housekeeping practicality. Only using natural fibres – no synthetics to ensure the ultimate in comfortable sleep.
  • “‘The Cloud”’™ is another product from HotelHome, Australia’s leaders in style, quality and comfort in textile products for premium Hotels and Luxury Residences.
  • Loft is approx. 10-12 cms (measured from the middle of the baffle)
  • Weight of “‘The Cloud”’™ in Queen Bed size is approximate 10 kgs (when this product is packaged)
  • No retail style elasticised straps, which prevent the topper from being rotated. Elasticised straps are really only ever required for very lightweight mattress protectors not a true Hotel Mattress Topper. Instead, “‘The Cloud”’™ being a substantial topper can be lifted, rotated and puffed up regularly.

“‘The Cloud”’™ Mattress Topper and Hot Wash Waterproof Mattress Protector are now available for individual purchase from HotelHome Australia:
“‘The Cloud”’™ Mattress Topper   |    Hot Wash Waterproof Mattress Protector